Shipping policy

berlin. Shipping Policy

Thank you for shopping with berlin. We strive to deliver your orders in a timely and efficient manner. Below is an outline of our shipping policy.

Domestic Shipping (Within Australia)

Shipping Cost: Free shipping applies to all orders shipped within Australia.
Delivery Time: Orders are typically delivered within 2-8 business days. Please note that delivery times may vary based on your location and any potential delays from the carrier.
Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.

International Shipping

Shipping Cost: A flat rate of $29.95 applies to all international orders.
Delivery Time: International deliveries generally take between 6-27 business days, depending on the destination country and customs processing times.
Tracking: International orders will also receive a tracking number once shipped, so you can track your package until it reaches you.
Customs and Duties: Please be aware that international orders may be subject to customs duties and taxes. These charges are not included in our shipping fees and are the responsibility of the recipient. We recommend checking with your local customs office for further information on potential charges.

 General Information

Order Processing: Orders are processed and shipped on business days (Monday through Friday, excluding public holidays). Please allow 1-2 business days for order processing.
Address Accuracy: Ensure that your shipping address is complete and accurate to avoid delays. berlin. is not responsible for packages delivered to incorrect addresses provided by the customer.
Contact Information: If you have any questions or concerns regarding your shipment, please contact our customer service team at [customer service email] or call [customer service phone number].

We appreciate your business and are committed to providing you with an excellent shopping experience. Thank you for choosing Berlin!

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This shipping policy outlines clear expectations for domestic and international shipping costs and processes, ensuring customers are well-informed about delivery times, tracking, and potential additional charges for international orders.